Returns and Refunds

RETURNS & REFUNDS

If you are in anyway unsatisfied with your purchase you can return your item for an exchange or a full refund within 14 days. We will refund your method of payment for the purchase price, once we receive your return package. Only unused products in their original condition will be refunded. Please send an email to info@castanea.ie within 14 days of purchase.

If there are any discrepancies in your order or you are seeking an exchange, please email us at info@castanea.ie In the case of an exchange, if we are out of stock in that style you can exchange for another style. You are responsible for the cost of return shipping. We can not accept any responsibility for lost or damaged items in transit. All returns must be sent via a tracked method with the original shipping shipping invoice included.

RETURNING A SALE ITEM

We are happy to offer an exchange or refund for all unwanted items bought in our Sale. Please ensure the returned items are in their original packaging with all labels still attached. Please email us at info@castanea.ie to let us know what you would like in exchange. We will dispatch the new item as soon as we receive the original item.

Please send all returns to:
Castanea (returns)
17 Glenmalure Square,
Milltown,
Dublin D06 A045
Ireland.

SHIPPING

Our express delivery services are provided by DPD & DHL Couriers. Delivery takes up to 5 working days and requires a signature. If DPD OR DHL is unable to deliver your item, they will try and redeliver the next day.

Delivery times
Republic of Ireland – 2-5 working days.
Europe – 3-7 working days.
Rest Of World – 5-10 working days.

DUTIES

CASTANEA is shipping orders outside of the Ireland Delivery Duty Paid (DDP). All duties paid at check out are not collected by CASTANEA, they are passed directly to your local customs office.

PAYMENTS

Castanea accepts most major credit cards via Paypal or Stripe. We also now accept Apple Pay. All credit card and debit cardholders are subject to validation checks and authorisation by the card issuer. We cannot be liable for any delay caused by refusal of payment.

Castanea, castanea cashmere, irish cashmere, cashmere sweaters, cashmere sweater, cashmere women sweater, women cashmere sweater, cashmere sweater turtleneck, women's cashmere sweater, turtleneck cashmere sweater cashmere turtleneck sweater, best cashmere sweater, cashmere sweater for women's, cashmere women's sweater, cashmere cable knit, ladies cashmere , ladies cashmere sweaters, best cashmere sweaters women, luxury cashmere sweater, luxury, cashmere sweaters, turtleneck cashmere sweaters, cashmere jumper
From elevated basics to indulgently oversized cashmere turtlenecks, this collection of cashmere sweaters takes the most pedestrian of items and transforms it into a show-stopper. From crew neck sweaters and cable knit jumpers to capes and funnel necks, each sweater is designed for maximum comfort and style.
Castanea, castanea cashmere, irish cashmere, cashmere cardigan, cashmere cardigans, cashmere cardi, cashmere women cardigan, women cashmere sweater, women's cashmere sweater, best cashmere sweater, cashmere sweater for women's, cashmere cable knit, ladies cashmere , ladies cashmere, best cashmere women, luxury cashmere
For easy elegance, a button-front cashmere cardigan is a sartorial saviour. This considered edit of women’s cashmere cardigans in colours ranging from marshmallow and vanilla through to cardamom brings a contemporary edge to a traditional favourite, with outfacing seams, longer-length sleeves and chunky cashmere belts.
Castanea, castanea cashmere, irish cashmere, cashmere sweaters, cashmere sweater, cashmere women sweater, women cashmere sweater, women's cashmere sweater, best cashmere sweater, cashmere sweater for women's, cashmere women's sweater, cashmere cable knit, ladies cashmere , ladies cashmere sweaters, best cashmere sweaters women, luxury cashmere sweater, luxury, cashmere cape, cashmere sweaters, cashmere jumper
Elevate your loungewear with this curated collection of women’s blanket-soft cashmere hoodies in muted shades and modern textures. Each piece is made from the finest quality cashmere and designed to offer an oversized fit for an effortlessly chic look.
High-quality clothes created with care can be a form of self love.

There is love and respect threaded through every fibre of each piece of Castanea cashmere, and this is what you’re buying into when you invest in a garment from this slow fashion brand.

FREE EU SHIPPING
WORLDWIDE SHIPPING
GIFT WRAPPING FOR ALL ORDERS
CONTACT US FOR STYLE ADVICE
SCROLL UP

Enjoy 15% off your first order

CASTANEA CURATES 

Sign up to our newsletter for 15% off code, first dibs on Castanea’s exclusive discounts & news on all things cashmere.