We use a number of different cookies on our site.
Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
Please note however that you may not be able to shop on our site if cookies are disabled.
Identity: (Who we are)
The owner and operator of this website is Castanea. We offer cashmere knitwear and apparel for sale & wholesale. Please see here* for our contact details
Purpose: (Why we collect some information)
We collect information (including via cookies, as detailed below) mainly for the purpose of fulfilling orders for the sale or hire of our goods; we also collect information for the purpose of research on the “profile” of our customer base and for marketing and promotion purposes.
Disclosure: (Who might also see your information)
We will keep your personal data confidential and will not disclose it to third parties except (i) where that third party is employed by us or acting as our agent in the matter (ii) to the extent necessary to complete the financial processing of orders and delivery of goods (iii) where required to do so by law (including court orders).
If we enter into any arrangements with other third party companies or individuals who wish to make commercial offers to you from time to time, we will obtain your consent before sharing your information with any such other third parties.
Access: (Seeing our information about you)
You have a right of access to a copy of your own personal data. If you need to avail of this right, you should send us a written request to Castanea and Sales at the above postal address together with payment of the access fee of €6.35. We will respond with your information within 40 days. To protect you against unauthorised applications for your details, you must include suitable I.D. a copy of an official photo I.D. (such as passport or driver’s licence) and a copy of a utility bill or financial institution statement addressed to you at your address.
If you request us to correct an error in your personal data or to erase your data from our records, we will do so within 40 days of receiving such a request. Please note that erasure may prevent you from shopping with our site. Again, suitable I.D. must be furnished.
Extent of data:
For the purposes described above, we keep your identifying information such as name, address, email address, and account history.
Your financial information will only be used for completing orders you make with us and we protect this by using Stripe. We only retain the last four digits of your card number for reference, and we do not keep your card number on file. For your protection, your number must be re-entered by you to authorise every purchase.
Details of Cookies
This is a summary of what the cookies on our site do. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
First Party Cookies
**We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by **LinkedIn, Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.